Championship-Level Barbecue, at Home
Grill, smoke and bake with the Saffire Grill & Smoker Kamado

I liked everything about this transaction, from ordering to delivery to actual use. Josh did a great job with customer service before the sale and followed up after the sale to resolve the one minor "glitch" I had. The high quality construction of this grill is evident throughout, from heavy ceramic to stainless steel hardware, which for me is a must, living in corrosive salt air location. I liked that everything was included, like multi-level stainless grates, ash removal pan, split charcoal holder and ceramic plates for offset cooking. There is enough room between the ash pan and the charcoal holder for fire starters, so they easily ignite the charcoal without getting 'smothered'. I just light them and walk away with vents fully open. Super hot and ready to go in 20 minutes.

The one "glitch" I mentioned was the stainless heat shield plate under the unit. The first one was undersized. They responded immediately to email and shipped a replacement right away. This one was better, but still not reaching the notches on the legs to keep it above the wood support base. They shipped another slightly larger plate and it fit perfectly.

Any company can get good reviews when nothing goes wrong. To me, the measure of a really good company and people is how they react when things do not go perfectly. Granted, mine was a minor issue, but they stuck with it and made sure I was happy and they did it willingly and very promptly. That is a mark of a good outfit.

Looking forward to pork shoulder, then on to the brisket.

My second Saffire. I have had the first one for 9 years and its still going strong. The new one is for 2nd home. I love them especially the front feeder

I purchased the Saffire grill as a birthday gift for my wife to replace a small smoker that just was too small and took a lot of attention. I have only used it 3 times so far. The weather is too hot to smoke during the summer and I just use the gas grill for quick meals. I finally figured out how to regulate the heat and knew that it would take me a couple of days to cook everything I wanted. I cook a lot when I light up a fire because of the heat and will not do it unless it is really necessary. I used the lump charcoal they recommended and was glad I did. They cost more but burn a hotter and longer fire. I decided to purchase the second grid which made it easier. I cooked 2 briskets, 2 pulled pork, 2 slabs of pork ribs and smoked sausage after the fire was cooling down. It took all day each day, but I got it done and was very pleased with the results. I've never been able to smoke a brisket in the past and had given up. Now I will do them more often. I plan to smoke a couple of turkeys for Thanksgiving and expect them to be great. The grill is very easy to clean and I recommend you clean it after each use. I figured out how to catch the grease and that made the job even easier. If you are thinking about a smoker, you may want to consider the Saffire grill. It was worth the money to purchase it and I just wish I'd done it sooner.

I have owned my Platinum series for about a year now. I love everything about it and having more fun cooking on it than I thought. Smoking (ribs), Grilling (my new favorite - Picanha) and high heat cooks like Pizza, the versatility is fantastic. I did a ton of research and found the Saffire to be my choice primarily because of the following: 1) Crucible Firebox, the lower possibility of failure compared to other brands. 2) The Charcoal basket. Higher airflow and ease of cleaning the ash pan. 3) Stainless steel hardware. It lasts longer and looks fantastic.