Championship-Level Barbecue, at Home
Grill, smoke and bake with the Saffire Grill & Smoker Kamado

Super happy with the new crucible fire box. I do not use any other grilles or smokers any longer. This is the only one I use!

I liked everything about this transaction, from ordering to delivery to actual use. Josh did a great job with customer service before the sale and followed up after the sale to resolve the one minor "glitch" I had. The high quality construction of this grill is evident throughout, from heavy ceramic to stainless steel hardware, which for me is a must, living in corrosive salt air location. I liked that everything was included, like multi-level stainless grates, ash removal pan, split charcoal holder and ceramic plates for offset cooking. There is enough room between the ash pan and the charcoal holder for fire starters, so they easily ignite the charcoal without getting 'smothered'. I just light them and walk away with vents fully open. Super hot and ready to go in 20 minutes.

The one "glitch" I mentioned was the stainless heat shield plate under the unit. The first one was undersized. They responded immediately to email and shipped a replacement right away. This one was better, but still not reaching the notches on the legs to keep it above the wood support base. They shipped another slightly larger plate and it fit perfectly.

Any company can get good reviews when nothing goes wrong. To me, the measure of a really good company and people is how they react when things do not go perfectly. Granted, mine was a minor issue, but they stuck with it and made sure I was happy and they did it willingly and very promptly. That is a mark of a good outfit.

Looking forward to pork shoulder, then on to the brisket.

I have owned my Platinum series for about a year now. I love everything about it and having more fun cooking on it than I thought. Smoking (ribs), Grilling (my new favorite - Picanha) and high heat cooks like Pizza, the versatility is fantastic. I did a ton of research and found the Saffire to be my choice primarily because of the following: 1) Crucible Firebox, the lower possibility of failure compared to other brands. 2) The Charcoal basket. Higher airflow and ease of cleaning the ash pan. 3) Stainless steel hardware. It lasts longer and looks fantastic.

This was an upgrade for my existing Saffire grill. Its a great upgrade. It adds more space for charcoal as well as a very nice ash basket. This along with the multi-tier grater system had made my already great grill even better. It is very well built and was delivered quick. As usual purchasing from Saffire has been quick and easy.