Last Updated: 10/8/2020


When visitors leave comments on the site Saffire collects the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contacting Us

Saffire uses forms on the website to gather information from you for various purposes. In most cases we require your name and email address. In the case of warranties, we require your address and phone number as well. We also collect this information about you when you email us to get help or ask a question. We use and keep this information to contact you, provide replacement parts to you, or provide you with service, as the case may be. We do not sell this information to other companies, but we may supply it to other companies as needed to perform these services for you. In our ongoing effort to serve you more effectively, we use FreshDesk to track the communications we have with you, and to store information about you such as is noted above. To read FreshDesk's privacy policy, go here.

Purchasing Our Products

We require your name, email address, billing/shipping address, and phone number to process your orders. We do not sell this information to other companies, but we may supply it to other companies as needed to process and fulfill your orders. In our ongoing effort to serve you more effectively, we may use FreshDesk to contact you further about an order, and to that end may store information about you such as is noted above in their services. To read FreshDesk's privacy policy, go here.

Please note that Saffire does not store your payment information on our servers. This information is sent directly to our credit card processing provider through secure channels.


If you choose to provide us with any feedback or testimonial, we may display this feedback/testimonial on our website at our discretion. However, at any time that we display your feedback/testimonial, your last name and email address will be kept confidential. For more on feedback/testimonials, see the Terms and Conditions.

Emailing Lists

If you opt-in to our emailing list, we may send you updates about our products, or even sale prices not available on the website. When you choose to do so, we collect contact information, along with place of residence. We do not sell this information to other companies, but we may supply it to other companies as we find it necessary to include you in our mailing lists.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Cookie Persistence

If you wish, you can set up your browser to delete all cookies upon closing. This will prevent all cookies from persisting between browser uses, affecting persistence of your login status, your screen option choices and more, not only here at, but elsewhere as well. You can find this option in your browser's settings.

Embedded Content from Other Websites

Some pages may include embedded content (e.g., videos, images etc.). Embedded content is served directly by another website. These websites may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.


Google Analytics

Saffire uses Google Analytics to collect non-personal information about visitors to our website. Information collected includes things like:

  • IP addresses,
  • browser and operating system data,
  • and which pages are viewed and for how long.

We use this information to measure our Online success, and ultimately to provide you with better service.

Google analytics uses cookies to collect this information about you. If you would like to opt-out of Google Analytics tracking, you may optionally disable cookies in your browser (although this is not recommended, as logging into websites requires cookies), or you can install Google's opt-out add-on for your browser.



Saffire employs a Facebook "pixel" (a web beacon) to collect personal and non-personal information about visitors to our site. Information collected by Facebook and shared with us include things like:

  • browser and operating system data,
  • which pages are viewed and for how long,
  • which products are viewed and for how long,
  • whether you purchased a product, and which one,
  • and how much you spent on the product.

We use this information to track Facebook advertisement effectiveness, and to potentially serve you more of our ads through Facebook in the future.

(Please be aware that Facebook associates your visits to this website with your account, if you are logged into your Facebook account at the time of your visit. However, the Facebook pixel does not give Saffire any access to or control over your account. Through the Facebook pixel, you are interacting directly with Facebook, who in turn interacts with us.)

If you would like to opt-out of targeted ads from Facebook, go here


To opt-out of targeted advertising, visit and

Google Maps and Geocoding

The dealer locator page and the contact us page both use Google Maps to display a map for your benefit. The dealer locator page also provides search functionality using Google's Geocoding API. Therefore, Google's Privacy Policy is incorporated here by reference, and you are encouraged to read it.