Shipping Claim If you receive a damaged product, please fill out this form and we will get back to you. Date Your Information First Name * Last Name * Phone * Email * Order and Damage Invoice Number * The invoice number given on your invoice. Photo of Damage #1 * Clear File Photo of Damage #2 Clear File Photo of Damage #3 Clear File Details * Miscellaneous RIQ * Charcoal burns when it is exposed to an open flame. What does it turn into and then won't burn any more? (Starts with an a; lowercase only.)
