Warranty and Registration

Your Name*

Street Address*

Street Address 2 (Apartment/Suite #, Etc.)

City*

State/County*

ZIP/Postal Code*

Country*

Phone*

Email*

Date of Purchase*
Enter the date you purchased our product, as shown on your receipt

Grill Serial Number

Grill Size, Color, Class*

Purchase Receipt (3 MBs or less)*
Clear File

RIQ*
What is a four-wheel vehicle people often ride in on the road? (It starts with a C; All lowercase)

Date

Your Name*

Street Address*
Street Address 2 (Apartment/Suite #, Etc.)

City*
State/County*

ZIP/Postal Code*
Country*

Phone*

Email*

Dealer Name*
If purchased through saffiregrills.com, please put Saffire Web. If purchased at Saffire's physical location, please put Saffire Direct.

Dealer Contact's Name

Dealer Phone

Dealer Email

Date of Purchase*
Enter the date you purchased our product, as shown on your receipt

Grill Serial Number
Grill Size, Color, Class*

Part(s) Description*
What is the part that you are filing a claim for?
Part Number(s)
What is the part number of the item you are filing a claim for?

Description of Defect*

Photo Upload of Damaged Part #1*
Clear File Photo Upload of Damaged Part #2
Clear File

Photo Upload of Damaged Part #3
Clear File

Proof of Original Purchase
Proof of original purchase is required for full warranty replacement. If left blank you may still qualify for half warranty replacements. (Examples of Proof: purchase receipt, credit card statement, check register with check #, date, and cost)
Clear File

RIQ*
Charcoal burns when it is exposed to an open flame. What does it turn into and then won't burn any more? (Starts with an a; lowercase only.)

Date

Dealer's Distributor
Leave blank if you purchased directly from us

Dealer Name*

Street Address
Street Address 2 (Apartment/Suite #, Etc.)

City
State/County

ZIP/Postal Code
Country

Dealer Contact's Name*

Phone*

Email*

Customer's Name*

Street Address
Street Address 2 (Apartment/Suite #, Etc.)

City
State/County

ZIP/Postal Code
Country

Phone

Email

Date of Purchase*
Enter the date you purchased our product, as shown on your receipt

Grill Serial Number
Grill Size, Color, Class*

Part(s) Description*
What is the part that you are filing a claim for?
Part Number(s)
What is the part number of the item you are filing a claim for?

Description of Defect*

Photo Upload of Damaged Part #1*
Clear File Photo Upload of Damaged Part #2
Clear File

Photo Upload of Damaged Part #3
Clear File

Proof of Original Purchase
Proof of original purchase is required for full warranty replacement. If left blank you may still qualify for half warranty replacements. (Examples of Proof: purchase receipt, credit card statement, check register with check #, date, and cost)
Clear File

Purchase Order (Optional)
The purchase order that goes along with this warranty claim.
Clear File

Processing and Fulfillment*
Please credit me for these replacement part(s) as applicable, I will provide the parts to the customer out of my stock.Please charge me as applicable and ship the replacement part(s) to me ASAP.Please charge me as applicable and ship the replacement part(s) to me with my next order.Please charge me as applicable and ship the replacement part(s) directly to the customer address provided above.

RIQ*
What is another way of saying fare well? (All lowercase; one word)

Date

Distributor Name*

Street Address
Street Address 2 (Apartment/Suite #, Etc.)

City
State/County

ZIP/Postal Code
Country

Distributor Contact's Name*

Phone*

Email*

Dealer's Name*

Customer's Name*

This section is only required if you want us to ship the replacement parts to another address other than the distributor's.

Ship To ...
DealerDealer's Customer

Street Address
Street Address 2 (Apartment/Suite #, Etc.)

City
State/County

ZIP/Postal Code
Country

Phone

Email

End-User Date of Purchase*
Enter the date the dealer or the customer purchased our product, as shown on the end-user's receipt

Grill Serial Number
Grill Size, Color, Class*

Part(s) Description*
What is the part that you are filing a claim for?
Part Number(s)
What is the part number of the item you are filing a claim for?

Description of Defect*

Photo Upload of Damaged Part #1*
Clear File Photo Upload of Damaged Part #2
Clear File

Photo Upload of Damaged Part #3
Clear File

Dealer's Purchase Invoice
Dealer's purchase invoice is required for consideration of free shipping on your claim.
Clear File

Customer's Proof of Original Purchase
Customer's proof of original purchase is required for consideration of free shipping on claims where the customer is the end-user (that is, the customer owns the grill and this claim is ultimately being made on the customer's behalf).
(Examples of Proof: invoice, purchase receipt, credit card statement, check register with check #, date, and cost)
Clear File

Purchase Order (Optional)
The purchase order that goes along with this warranty claim.
Clear File

Processing and Fulfillment*
Please credit me for these replacement part(s) as applicable, I will provide the parts to the dealer/customer out of my stock.Please charge me as applicable and ship the replacement part(s) to me ASAP.Please charge me as applicable and ship the replacement part(s) to me with my next order.Please charge me as applicable and ship the replacement part(s) directly to the ship-to address provided above.

RIQ*
What is a four-wheel vehicle people often ride in on the road? (It starts with a C; All lowercase)