Championship-Level Barbecue, at Home
Grill, smoke and bake with the Saffire Grill & Smoker Kamado

I liked everything about this transaction, from ordering to delivery to actual use. Josh did a great job with customer service before the sale and followed up after the sale to resolve the one minor "glitch" I had. The high quality construction of this grill is evident throughout, from heavy ceramic to stainless steel hardware, which for me is a must, living in corrosive salt air location. I liked that everything was included, like multi-level stainless grates, ash removal pan, split charcoal holder and ceramic plates for offset cooking. There is enough room between the ash pan and the charcoal holder for fire starters, so they easily ignite the charcoal without getting 'smothered'. I just light them and walk away with vents fully open. Super hot and ready to go in 20 minutes.

The one "glitch" I mentioned was the stainless heat shield plate under the unit. The first one was undersized. They responded immediately to email and shipped a replacement right away. This one was better, but still not reaching the notches on the legs to keep it above the wood support base. They shipped another slightly larger plate and it fit perfectly.

Any company can get good reviews when nothing goes wrong. To me, the measure of a really good company and people is how they react when things do not go perfectly. Granted, mine was a minor issue, but they stuck with it and made sure I was happy and they did it willingly and very promptly. That is a mark of a good outfit.

Looking forward to pork shoulder, then on to the brisket.

This was an upgrade for my existing Saffire grill. Its a great upgrade. It adds more space for charcoal as well as a very nice ash basket. This along with the multi-tier grater system had made my already great grill even better. It is very well built and was delivered quick. As usual purchasing from Saffire has been quick and easy.

Although I have enjoyed my Sapphire Grill for almost a decade ,the new Crucible firebox takes the experience to another level. The Crucible comes to temperature rapidly, and provides the ability to hold temperatures more accurately. It is efficient with regard to charcoal usage. It uses far less than my previous fire box. I think it has been thoughtfully designed. Seems they have another good addition to an already strong lineup.

Absolutely superb grill and smoker, best one I've ever owned. After some practice I can now get it stable at temperatures around 200F for hours without having to adjust anything. Perfect for smoking brisket and other delicacies that takes a long time to finish. The salmon recipe on the Saffire Grills website is also something that I have made many times when we had guests visiting here in Sweden where we moved due to work, and of course brought the saffire grill with us since we can't live without it...I can tell, the neighbors are jealous... Many people here in Sweden wonder where we bought the grill and they get a little disappointed when they realize they have to go to the US and buy it and check in a 250 pound piece at the airport :) Buy it, you won't be disappointed but rather fascinated by the possibilities you have acquired to make extremely fine high end food :)