Championship-Level Barbecue, at Home
Grill, smoke and bake with the Saffire Grill & Smoker Kamado

Top quality product. Our second on[e].

I liked everything about this transaction, from ordering to delivery to actual use. Josh did a great job with customer service before the sale and followed up after the sale to resolve the one minor "glitch" I had. The high quality construction of this grill is evident throughout, from heavy ceramic to stainless steel hardware, which for me is a must, living in corrosive salt air location. I liked that everything was included, like multi-level stainless grates, ash removal pan, split charcoal holder and ceramic plates for offset cooking. There is enough room between the ash pan and the charcoal holder for fire starters, so they easily ignite the charcoal without getting 'smothered'. I just light them and walk away with vents fully open. Super hot and ready to go in 20 minutes.

The one "glitch" I mentioned was the stainless heat shield plate under the unit. The first one was undersized. They responded immediately to email and shipped a replacement right away. This one was better, but still not reaching the notches on the legs to keep it above the wood support base. They shipped another slightly larger plate and it fit perfectly.

Any company can get good reviews when nothing goes wrong. To me, the measure of a really good company and people is how they react when things do not go perfectly. Granted, mine was a minor issue, but they stuck with it and made sure I was happy and they did it willingly and very promptly. That is a mark of a good outfit.

Looking forward to pork shoulder, then on to the brisket.

Blows Big Green Egg away in terms of heft and quality. We live on the Gulf Coast, so the stainless hardware is a huge plus.

I ordered a Black Saffire Large 19" Platinum for an outdoor kitchen. This was after due diligence on the competitors such as Green Egg, Kamado Joe, and some other brands at various home improvement stores. Before purchasing, the value of the Saffire stood out beyond the others. Stainless steel hardware, solid construction, and a general excellent appearance to the grill that goes above the others. The lifetime warranty also made it an easy decision. Since getting it up and running, I've cooked chicken and steak, which were absolutely fabulous given I had never used an egg-type grill. My family had never tasted such a great flavor (I haven't used any smoke yet) using just wood charcoal. Next up is a slow-cooked pork or beef roast, and of course some ribs. Sidenote - I also installed a new natural gas grill for another part of the kitchen and I can already tell it will only be used for convenience, as it's not even close to what the Saffire can do with cooking!

This is a great grill and I highly recommend you taking a look at Saffire if you're shopping for a top-notch product.