Translate

Question Mark Island

FAQ – Shipping

How Should I Receive My Grill (Freight) Shipment?

Please read and print this form. Then, once your grill arrives, follow all four steps on the form to check for shipping damage. If you find shipping d ...

Help! My Grill/Part Came Damaged! Now What?

Grills—If you ordered a 15″ or larger grill (a freight shipment) and the box is damaged, please do not sign the shipping paperwork. Doing so is signin ...

Do You Ship Nationwide in the US?

Pretty much. We will ship to the entire continental US. We do not ship to Alaska, Hawaii, the Florida Keys, or other locations that are not part of th ...

Do You Ship to Canada?

We will only ship to the Ontario and Quebec provinces of Canada. You can also try your nearest Saffire dealer. ...

Do You Ship to Germany, Netherlands, Australia, Etc.?

We do not ship new grills outside of the continental US and certain provinces in Canada. Instead, please get in touch with your nearest Saffire dealer ...