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FAQ – Parts and Maintenance

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How Do I Maintain My Saffire Grill?

Your Saffire Grill is a high performance machine, capable of cooking from 150-750 degrees Fahrenheit. Regular contraction and expansion across a wide ...

How Do I Clean My Saffire Grill and Ceramic Accessories?

– Remove your ash on a regular basis to maintain proper air flow.
– Use high heat, 500° to 550° F, for around 30 minutes to burn off the grease and sm ...

My Gasket is Separating from My Ceramic Grill. How Do I Replace It?

Contact your local Authorized Saffire dealer for replacement gasket. If you do not have an Authorized dealer near you, you can order from us here. ...

I Came Out to My Ceramic Grill and Noticed a Chip in the Paint. What Do I Do?

Contact your local Authorized Saffire dealer for touch up paint. If you do not have an Authorized dealer near you, please use our contact page to get ...

Why are There Hundreds of Tiny Cracks in My Grill’s Paint?

What looks like tiny cracks in your Saffire’s paint is called crazing. Crazing happens on a vast majority of ceramic products. There can be less crazi ...

How Can I Keep My Firegrate in Good Shape?

For grills with fire grates that hold the charcoal in the firebox, never let the ash build up enough to reach the fire grate. Cutting off some of the ...

I Have an Older-Model Saffire. How Do I Find Replacements for Old Parts?

If you have Saffire’s original SG22 or an 18″ grill, try looking under the 18″ store category. Otherwise. here is a quick reference list that might he ...

My Chimney Top/Damper Is Stuck Shut. What Should I Do?

Grease build-up can cause your chimney top to stick. If you have a stainless steel chimney top, try to tap around the chimney top plate to see if you ...

How Do I Upgrade My Side Shelves?

If you just want to replace your bamboo side shelves with 304 stainless side shelves, you can check out this guide. ...

I Have Another Question about Parts and Maintenance

Please check out this page, which highlights general grill use topics, including those found in your manual. If you can’t find your answer there, plea ...