FAQs

Every Saffire Grill includes the ceramic dome and base, steel hardware (bands, hinge, top temperature control, patented chip feeder port, ash door) internal parts (firebox, cooking grid rack, cooking grid, and, in some cases, a fire ring too), temperature gauge, and accessories (heat deflector and ash tool). Ask your Saffire dealer what specials they have available on additional accessories, carts, wood tables, etc.

We have four grill sizes: Small, Medium, Large and XL.

• The Small, or 13″, has a 13″ inner diameter, as measured at the rim of the grill.
• The Medium, or 15″, has a 15″ inner diameter, as measured at the rim of the grill.
• The Large has between a 18 and 19 inch inner diameter, as measured at the rim of the grill. We do have several generations of Large grills, so the Large is not quite as clear-cut as our other sizes. The SG22 and the SG18 (the older generations) will have less than a 19″ inner diameter, an oval clip-in Smokin’ Chip Feeder cap and a rectangular Smokin’ Chip Feeder port. The 19″ will have a 19″ inner diameter, a circular screw-in Smokin’ Chip Feeder cap and a circular Smokin’ Chip Feeder port. To tell the difference between the SG22 and the SG18, please send us a photo of the front of your grill, with the camera level with the handle, and ask us which grill it is.
• The XL, or 23″, has a 23″ inner diameter, as measured at the rim of the grill.

Every part and accessory is labeled with the size of your grill. So if you have a Medium, you should be looking for Medium parts and accessories. SG18 and SG22 grills, being older-generation Larges, have specific parts and accessories, found here.

What looks like tiny cracks in your Saffire’s paint is called crazing. Crazing happens on a vast majority of ceramic products, and it is especially bound to occur at the high temperatures we fire the Saffire ceramics at. This is a subject of appearance, not a functional issue and not something that will in any way become worse over time. The glaze coating is permanently fused to the ceramics and will not crack unless it is damaged by external impact.

The coating is a kiln fired glaze that is fused to the ceramics and not just a painted or coated enamel finish. After firing, the glaze becomes so hard that it is similar to glass. So it is partly resistant to scratches (unlike steel or painted grills) and the glaze will not lose its color or luster like the paint on a car will. No one will ever have to polish and wax the ceramics on their Saffire to restore color. So the benefits of a glazed surface are very high. But the benefits will be accompanied by some minor blemishes. While we make durability our first priority, the Saffire glaze cosmetic appearance has also always been comparatively good.

In the event that the cracks seem to be getting worse, wipe them with a damp cloth a few times. Sometimes grease and dust can build up over crazing, making it look like it’s getting worse over time.

A heat deflector is designed to block flames from touching the food on your Saffire cooking grid(s), converting your Saffire grill into a “smoke-only” smoker, and is included with every Saffire grill.

Your Saffire grill’s design and construction also provides you with superior air control and the flexibility to smoke “low and slow” without a deflector for a more flame-kissed flavor. Try both styles and pick your favorite!

No. Your Saffire grill is solidly built for you to enjoy Grilling, Smoking, and Baking whatever the temperature is outside. Do not pour water in your Saffire to put out your fire. That could cause it to crack and will void your warranty.

However, if you have bamboo side shelves, we do recommend either covering them up or taking them off and storing them in a dry location when you aren’t grilling. This will prevent a moldy/mossy build-up on the wood surface.

Great question! It depends on the part you need. Internal parts may fit. Please take measurements of the part you have before throwing it away, and contact us to determine if Saffire Grill parts will fit in your Big Green Egg.

Saffire Grill Co. does not own, and is not affiliated with Big Green Egg.

Great question! It depends on the part you need. Internal parts may fit. Please take measurements of the part you have before throwing it away, and contact us to determine if Saffire Grill parts will fit in your Grilla Grills Kamado.

Saffire Grill Co. does not own, and is not affiliated with Grilla Grills.

Great question! It depends on the part you need. Internal parts may fit. Please take measurements of the part you have before throwing it away, and contact us to determine if Saffire Grill parts will fit in your Kamado Joe.

Saffire Grill Co. does not own, and is not affiliated with Kamado Joe.

Great question! It depends on the part you need. Internal parts may fit. Please take measurements of the part you have before throwing it away, and contact us to determine if Saffire Grill parts will fit in your Louisiana Grills kamado.

Saffire Grill Co. does not own, and is not affiliated with Louisiana Grills.

Great question! It depends on the part you need. Internal parts may fit. Please take measurements of the part you have before throwing it away, and contact us to determine if Saffire Grill parts will fit in your NewAge kamado.

Saffire Grill Co. does not own, and is not affiliated with NewAge Products.