FAQs
Can I Place My Saffire on a Combustible Surface?
Saffire recommends using a Build Kit on combustible surfaces. The Build Kit’s ceramic feet and stainless steel shield create an air buffer between the base of your Saffire grill and the combustible surface to prevent scorching or ignition. DO NOT LEAVE YOUR SAFFIRE OPEN AND UNATTENDED to avoid igniting combustible material or overheating your grill (1000+ degrees dome temperature). Review any local regulations regarding the placement of outdoor grills, smokers, cookers, etc. DO NOT USE INDOORS except when approved for commercial use.
Do I Need to Break-In/Burn-In My Saffire Before I Start Cooking at Full Temperature?
No, your Saffire Grill does not need breaking in or burning in. It can handle temperatures up to 700 degrees right away.
Do I Need to Buy a Grill Cover?
Your Saffire grill is a high quality, top performance machine built for the outdoors. Grill covers are usually not necessary. If your grill will consistently be in contact with harsh chemicals like chlorine* or salt**, we do suggest a cover. Otherwise, covers simply reduce the need to clean the exterior of your grill from the elements. Make sure your grill is cool before covering to avoid condensation build up, which can potentially cause mildew on ceramic parts.
However, please note that if you have bamboo side shelves, we do recommend either covering them up or taking them off and storing them in a dry location when you aren’t grilling. This will prevent a moldy/mossy build-up on the wood surface.
* Your grill can get covered in chlorine molecules from being next to a hot tub or pool. We do not recommend use of a grill next to a hot tub or pool!
** Your grill can get covered in microscopic salt crystals from being used near the ocean. If you live near the ocean, see this FAQ for advice.
Do I Need to Use a Water Pan?
People usually use water pans to prevent their meats from drying out while smoking. With a Saffire this isn’t necessary. We do recommend putting a drip pan underneath your foods, but this is just to catch the fat drippings and keep your grill clean.
Do You Ship Nationwide in the US?
Pretty much. We will ship to the entire continental US. We do not ship to Alaska, Hawaii, the Florida Keys, or other locations that are not part of the continental US. You can also look up your nearest Saffire dealer here.
Do You Ship to Canada?
We will only ship to the Ontario and Quebec provinces of Canada. You can also try your nearest Saffire dealer.
Do You Ship to Germany, Netherlands, Australia, Etc.?
We do not ship new grills outside of the continental US and certain provinces in Canada. Instead, please get in touch with your nearest Saffire dealer. However, if you have a Saffire that needs replacement parts and you can’t get them through your local dealer, please fill out our warranty claim form and we will get back to you about your options. (Please note, though, that shipping outside of the US and Canada can be quite expensive.)
Do Your Fireboxes Crack: Large Saffire Vs Large Big Green Egg
Saffire’s patented Crucible firebox is rated at 2,700°F! It’s made of 12 individual fire bricks which won’t crack under pressure, and even if they did, they’re held in place by a steel shell. Each of the 12 bricks act as an expansion joint, allowing the firebox to expand and contract with heat. In the event a fire brick does crack and doesn’t stay in place (this is highly unlikely), it can be replaced without replacing the rest of the firebox.
The Big Green Egg firebox is made of a single piece of ceramic. On top of that sits a ceramic fire ring. A single expansion joint is used in the firebox, and we estimate these parts to be rated up to 1,700°F. If the firebox or fire ring break, you need to replace the entire part. There is no way to replace part of the firebox, or half of the fire ring. You might not be able to use your Big Green Egg while waiting for the part to come in.
Does the Multi-Rack Fit My Grill?
We have two kinds of Multi-Racks. The regular Multi-Rack will fit all XL grills, and almost all Large grills. We also have a special SG18/22 Multi-Rack. Here’s how to know which one will fit in your grill:
- All XL grills use the regular Multi-Rack.
- If you have a Large Saffire that has an inside diameter of about 19″, the regular Multi-Rack will fit without any issues.
- If your grill has an inside diameter of 18 ¾” or less, we suggest purchasing the SG18/22 Multi-Rack instead.
Does the New Crucible Firebox Work with My Old Saffire?
The Crucible itself will fit inside all of our XL and Large grill sizes.
We recommend getting a Multi-Rack and Heat Deflector with your Crucible. Unfortunately the old single-piece heat deflector with the three tabs on the sides won’t fit in a Crucible.
Please note: if the inside diameter of your grill is 18 3/4″ or less, we recommend getting our SG18/SG22 Multi-Rack instead of the regular Multi-Rack, which is a modified version specifically designed to work in your grill.
